Inside Sales Associate

McCormick Paints is looking for a Floating Inside Sales Associate to support our stores across the Baltimore region.

The Floating Inside Sales Associate plays a key role in supporting multiple stores by providing excellent customer service, supporting daily store operations, and ensuring accurate and efficient handling of orders. This position requires active participation in sales, store upkeep, warehouse tasks, and deliveries as needed. Flexibility, attention to detail, and a customer-first attitude are essential.

ESSENTIAL JOB FUNCTIONS

Responsibilities include, but are not limited to:

• Greet and assist customers, assess their needs, and provide knowledgeable product recommendations
• Tint, mix, and match paint accurately to meet customer specifications
• Process customer orders, including preparing items for both in-store pickup and delivery
• Accurately handle point-of-sale transactions, returns, and account charges
• Assist with inventory management, including cycle counts and stock rotation
• Receive and stock incoming deliveries in the store and warehouse
• Load and unload delivery vehicles with paint and sundry products
• Make deliveries to customers, ensuring timely and professional service
• Maintain a clean, organized, and safe store and warehouse environment
• Participate in regular store cleaning, display setup, and equipment upkeep
• Assist with administrative tasks such as updating price books, managing customer account cards, and filing paperwork
• Provide operational support across multiple store locations as assigned, based on business needs
• Perform other duties as assigned to support the store and sales team

QUALIFICATIONS

• Prior experience is a retail, sales or customer service position
• Customer service skills, including problem solving and handling customer complaints
• Good written and verbal communication skills
• Bilingual, Spanish, preferred
• Ability to work effectively in a customer-centered environment
• Attention to detail
• Dependability, flexibility and professional demeanor
• Energetic and positive attitude
• A self-motivated, engaged, team player
• High school degree, or equivalent
• Must be at least 18 years of age
• Must be able to retrieve material from shelves and floor stacks and carry up to 50lbs
• Must be able to operate a computer and communicate via the telephone
• Must be able to pass a background check
• A valid driver’s license & clean driving record

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Applicants must disclose any physical problems which may interfere with job performance.

• Must be able to lift 65 lbs. 5 feet from the floor; balance and load 260 lb. paint drums with drum cart.
• Upon delivery, must be able to unload vehicle and carry paint and other products to required site.
• May be able to stand for several hours at a time.

PERKS

• Competitive Pay
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• 401(k) with employer match
• Paid Vacation & Holidays
• Paid Sick Leave
• Paid Parental Leave

THE COMPANY
Founded in 1960, McCormick Paints is the largest and oldest family-owned independent paint manufacturer on the East Coast. This long history in the region has enabled McCormick to set itself apart from the competition by offering a unique combination of personalized services and regional expertise. McCormick Paints ensures that all customers get the right product for their specific needs and climate, earning the motto, “The Paint the Pros Use.” McCormick Paints prides itself on its agility to manufacture a custom paint solution for clients in the mid-Atlantic region, which national competitors may not be able to accomplish.

To support our growth plan, McCormick Paints is committed to recruiting and retaining top talent. We offer unique opportunities. In 2016, McCormick Paints was voted one of the top places to work by the Washington Post. As the company continues to expand its footprint across the mid-Atlantic region, family-owned and operated, McCormick Paints will remain a leader in the manufacturing and delivery of paints and coatings for clients looking to add value, protection and beauty to their property.
 

McCormick Paints is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.